CANADIAN MENOPAUSE CARE
Find the right door into care
Canada does not have one menopause-care pathway. Access depends on your province, the complexity of your health history, whether you have a primary-care provider, and whether you are considering private virtual care.
Start with the pathway that fits your situation
1 · MY CURRENT DOCTOR OR NURSE PRACTITIONER
Primary care is often the practical first step
Many menopause concerns can be assessed in primary care. Bring a brief symptom record, your medication and supplement list, your priorities, and the questions you want answered. If the clinician is not comfortable managing menopause, ask what referral or consultation pathway is available in your province.
2 · A MENOPAUSE-INFORMED PRACTITIONER
Search by province—not by marketing language
The Menopause Foundation of Canada explains how to search The Menopause Society’s directory by country and province. Certification is not the only marker of a good clinician, but it is a useful starting point.
3 · BRITISH COLUMBIA: COMPLEX MENOPAUSE CARE
BC Women’s Complex Menopause Clinic
This provincial service provides virtual and in-person care for people across BC with severe symptoms or complex medical needs. A doctor or nurse practitioner must submit a referral. BC Women’s advises people with regular menopause concerns to begin with their family doctor or nurse practitioner.
In BC, call 8-1-1 for a health-services navigator or health advice. Call 9-1-1 for an emergency.
4 · PRIVATE VIRTUAL CARE
Compare the service—not just the convenience
These private services are not interchangeable with ongoing primary care. Province availability is shown first for each service. When an entry says varies or confirm, the provider does not publish a fixed province list. Clinician licensing, fees, prescribing scope, laboratory arrangements and follow-up can change, so confirm the details directly before paying.
On a phone or tablet, swipe sideways across the chart to see every column.
| Service | Provinces | Care model | Advertised price or access |
|---|---|---|---|
| Blair Health | All provinces except Quebec | Specialist-led virtual perimenopause and menopause care; hormonal and non-hormonal options. Prescribing may follow a provider visit when appropriate. | $200 initial package; $25/month after the included first month; $100 follow-up. |
| Eden Telemed | Quebec | Private menopause consultation by phone or video. Confirm language, eligibility, prescribing and follow-up when booking. | $226 consultation. |
| Felix | AB, BC, MB, NL, NS, ON, PE and SK | Asynchronous online assessment reviewed by a licensed practitioner; medication may be prescribed when appropriate. | $99 initial program; $40 additional follow-ups; medication extra. |
| Maple | Canada; availability and coverage vary | General virtual care with doctors or nurse practitioners. Prescriptions are at the clinician’s discretion. | Advertises an $85/month family membership option; provincial coverage and other fees vary. |
| Modern Menopause | Canada-wide, according to the provider; confirm locally | Detailed video assessment with individualized hormonal or non-hormonal options when appropriate. Penelope’s former website redirects here. | $295 initial; $170 follow-up; $75 interim check-in. Not provincially covered; private plans may reimburse. |
| Prosper Menopause Clinic | Ontario and Newfoundland and Labrador | Private perimenopause and menopause care addressing hormonal and non-hormonal factors; testosterone may be considered when clinically appropriate. | $295 for 60-minute initial assessment; $170 for 30-minute follow-up. |
| RiVana Women’s Clinic | BC, Alberta and Ontario | Private virtual women’s health care, including menopause care. | Confirm current fees and follow-up arrangements directly. |
| Teladoc Health Canada | Confirm through your employer or benefit plan | Virtual nurse support and a specialist-developed plan through Expert Medical Opinion. | Access and cost may depend on an employer benefit or other plan. |
| TELUS Health MyCare | Varies by province; check the MyCare app | Dedicated virtual care with Menopause Society Certified practitioners; treatment may include MHT when appropriate. | $250 for 50-minute assessment; $130 for 25-minute follow-up. Eligible receipts may be submitted to benefits or an HSA. |
Examples to investigate—not recommendations. Maple Menopause has no referral relationship with these services and receives no payment for listing them. Prices are in Canadian dollars and were checked in August 2026. Availability, fees and clinical scope can change.
5 · PUBLIC HEALTH LINES AND SAME-DAY CARE
Need care sooner? Start with the public system
Menopause care usually belongs in primary care, not an emergency department. But a provincial health line can help when a symptom is new, rapidly worsening, or worrying and you do not know whether you need a pharmacy, a same-day clinic, urgent care, or an emergency department. These services are not substitutes for ongoing menopause or HRT follow-up.
Call 9-1-1 or go to an emergency department for a medical emergency—including severe chest pain, trouble breathing, signs of stroke, loss of consciousness, immediate danger, or severe uncontrolled bleeding. Do not wait for an online appointment.
On a phone or tablet, swipe sideways across the chart to see every column.
| Province or territory | First contact | What may be available |
|---|---|---|
| British Columbia | HealthLink BC: 8-1-1 | 24/7 health advice and navigation. Urgent and Primary Care Centres provide same-day, non-emergency care in participating communities. |
| Alberta | Health Link: 8-1-1 | 24/7 nurse advice and navigation. Some eligible callers may be referred to the Health Link Virtual MD; urgent care centres are available in some communities. |
| Saskatchewan | HealthLine: 8-1-1 | Free 24/7 nurse advice and direction to an appropriate clinic, primary-care provider, or emergency department. Alternate number: 1-877-800-0002. |
| Manitoba | Health Links–Info Santé 204-788-8200 (Winnipeg) 1-888-315-9257 (elsewhere) | Free 24/7 nurse triage. The service can help choose among home care, a clinic, urgent care, or an emergency department; some callers may be transferred for telephone primary care. |
| Ontario | Health811: 8-1-1 | 24/7 nurse advice by phone or online chat, plus a service finder for walk-in clinics, urgent care centres, and other nearby care. |
| Quebec | Info-Santé: 8-1-1 | Option 1 gives 24/7 non-urgent nurse advice. Option 3 reaches the Primary Care Access Point (GAP) for people without a family doctor. |
| New Brunswick | Tele-Care: 8-1-1 | 24/7 nurse advice; a virtual nurse-practitioner appointment may be arranged when appropriate. Eligible Medicare card holders can also be directed to Virtual Care NB. |
| Nova Scotia | 8-1-1 | 24/7 registered-nurse advice. VirtualCareNS offers free virtual primary care to eligible Nova Scotians; access level depends on whether you have a primary-care provider. |
| Prince Edward Island | Telehealth: 8-1-1 | 24/7 nurse advice. Eligible Islanders without a primary-care provider may use PEI’s publicly funded Unaffiliated Virtual Care program. |
| Newfoundland and Labrador | HealthLine: 8-1-1 | Call for immediate non-emergency advice. People without a regular primary-care provider can register with Patient Connect NL for attachment and related services. |
| Yukon | Yukon HealthLine: 8-1-1 | 24/7 registered-nurse advice and direction to local services; an after-hours pharmacist is available through the line overnight. |
| Northwest Territories | NWT 811: 8-1-1 1-844-259-1793 | 24/7 nurse advice for residents in all communities, with service in the territory’s official languages. |
| Nunavut | Your local community health centre | Community health centres provide primary and urgent treatment services. Use the official directory for the number in your community; Qikiqtani General Hospital serves Iqaluit. |
811 is not one identical national program. Services, hours, eligibility, languages, and access to a prescriber differ by jurisdiction. Manitoba uses Health Links phone numbers rather than 811. Check the official link before relying on a service, especially when travelling or calling from an internet-based phone.
6 · US AND INTERNATIONAL CLINICS
Cross-border care is not a prescription shortcut
A US or international menopause clinic may be able to provide general education or a second opinion. It should not be assumed that it can lawfully treat someone located in Canada, issue a prescription that can be filled here, or arrange medication that can legally be shipped or carried across the border. Virtual-care rules differ by province and territory, and the prescriber’s location, licence, and the patient’s physical location all matter.
The practical answer: there is no general US-clinic pathway that lets a Canadian resident bypass Canadian prescribing and dispensing rules. Health Canada states that prescriptions issued abroad may not be filled in Canada and that Canadian residents are generally not permitted to import prescription drugs by mail or courier. A Canadian-authorized clinician and a licensed Canadian pharmacy are the clearest route for ongoing treatment.
Before paying a clinic outside Canada, ask:
- Licensing: Which Canadian provincial or territorial regulator authorizes this clinician to care for me while I am physically in my province? Verify the answer on the regulator’s public register.
- Dispensing: Will a Canadian-authorized prescriber issue the prescription, and will it be filled by a pharmacy licensed in Canada? Ask your own pharmacist before paying the clinic.
- Medication: Does the product have a Health Canada Drug Identification Number (DIN)? Who is responsible if it is compounded, unavailable, recalled, or held at the border?
- Follow-up: Who orders and reviews blood work, assesses bleeding or adverse effects, and arranges an in-person examination when needed?
- Accountability: Which regulator handles a complaint? Which privacy law applies? Will the record be shared with your Canadian healthcare team, with your consent?
Filling a prescription abroad is not a routine workaround. Health Canada says Canadian residents are generally not allowed to bring prescription drugs into Canada simply because they were prescribed and filled abroad; limited exceptions apply, including treatment that had to be started while travelling. Controlled drugs have additional restrictions. Testosterone is a controlled drug in Canada: travellers may carry only the permitted personal quantity in properly labelled pharmacy or hospital packaging, must declare it, and cannot mail or courier it into Canada. Verify the current rules with Health Canada and the Canada Border Services Agency before travelling or purchasing.
Care obtained outside Canada may fall outside Canadian healthcare standards, provincial oversight, public coverage, privacy protections, record systems, and complaint processes. Maple Menopause does not endorse or refer readers to foreign clinics.
Before booking a private or virtual clinic
- Is the clinician licensed in the province where you will physically be during the appointment?
- Will you see a physician, nurse practitioner, registered nurse, pharmacist, or another professional—and who can prescribe?
- What does the initial fee include? What do follow-ups, messaging, forms, or prescription renewals cost?
- Will the clinic communicate with your primary-care provider, with your consent?
- How are examinations, blood work, imaging, and urgent concerns handled?
- Are standard Health Canada-authorized treatment options discussed, or is the clinic steering everyone toward costly compounded products or packages?
Educational information—not medical advice. This directory is an orientation tool, not a medical referral or endorsement. Eligibility, licensing, fees, coverage, and services change; verify details directly with the provider. Last reviewed August 2026. Send corrections to maplemenopause@gmail.com.